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Construction FAQs

We understand that you may have questions, so here are some answers to the most frequently asked questions:

I have a sprinkler system, dog fence, sump pump line or other underground item in my yard. What do I need to do to make sure these items are marked and avoided during construction?

It is very important that you notify us of these items. You can either mark them with pink flags or landscape-safe spray paint, or report them at by clicking the “Ask Questions” tab.

Does Vexus have permission to be on my property?

Yes, Vexus has the legal right to access the designated utility easements typically located within the back alley, a strip of land running along the street, the sidewalk, the rear lot line, or between two lots. If the easement is within a fenced-in yard, crews will need your help accessing this area.

When can I remove the utility marking flags and/or paint in my yard?

Markers and paint need to remain in place until construction of the network is complete.

Will Vexus make sure my property is left as it was before construction started?

Our crews make every effort to minimize impact to properties. Once construction is complete and weather permits, Vexus will restore lawns in areas where digging occurred.

 Vexus is committed to making this construction process as easy as possible for you and your neighbors. Our construction website and customer service line are available to address any additional questions or concerns.